Self-Service
Quote Request / Enquiry
NAATI Extract Translations
Certificates: Birth ∙ Death ∙ Marriage ∙ Divorce ∙ Name Change
Documents: Police Checks ∙ ID Cards ∙ Passports
EK Translations has now partnered with Acudocx, a company who provides an online portal for Self-Service translations. You can securely upload your files and have the option to fill in much of the information yourself to speed up the translation process. This will allow for a fast return of your documents.
Ready to Start?
The system is intuitive and user-friendly. Sign in to begin a new translation job, view your dashboard or check the status of your existing translation jobs.
Want to Know More?
Watch the short one-minute video to see how simple the process is, then when you are ready, click the Begin Self-Service button and begin the process.
Self-Service FAQs
+ What is a Self-Service translation?
Self-Service translations are a quick, cost efficient way to obtain NAATI-certified translations of basic documents. All you need is a few minutes to upload and input your own certificate details via the easy-to-use AcudocX system. These are then sent to me for checking, revision and NAATI certification. The end product is an extract translation suitable for all visa and migration purposes here in Australia.
+ How long will it take?
I aim to have all Self-Service translations certified within 24 hours (on weekdays).
+ What kind of documents can be translated via Self-Service?
This service is only available for the following personal documents: birth, death, marriage, divorce and name change certificates as well police checks, ID cards and passports. Please note that, at this stage, the system cannot process driver’s licences.
Please Note:
Documents intended for use in court (such as in divorce settlement proceedings), which may or may not also require an accompanying Affidavit, must be translated in full, not extract. Also, birth certificates for use in a passport application must be translated in full. Simply e-mail them to me instead, and let me know their intended purpose. Extracts are fine for all other uses.
+ What is a NAATI-certified extract translation?
An extract is a translation which only presents the most important information in the form of a table. This is a standard format used for many types of official document translations by NAATI-certified translators here in Australia. The AcudocX system uses the standard extract templates developed by AUSIT, the professional association for translators and interpreters, and these are recognised by the authorities here in Australia.
+ What is the service fee?
Payment for these translations is made via AcudocX which is a third-party website. Users pay to have the translation checked and certified as well as a small fee for using the AcudocX service. There is an optional $16.50 express postage cost if you need a hard copy.